Shipping policy

Shipping Policy

Effective Date: July 13, 2026

Thank you for shopping with Shafaf Beauty. We are committed to delivering your orders safely and efficiently. Please review our Shipping Policy before placing your order.

1. Shipping Coverage

Shafaf Beauty currently delivers across Pakistan. At this time, we do not offer international shipping.

2. Courier Partners

We work with trusted courier companies, including:

  • Trax Courier

  • TCS

  • Other courier partners, where applicable.

The courier service used for your order will depend on your delivery location and operational requirements.

3. Order Processing

  • Orders are generally processed within 24 hours after order confirmation or payment verification.

  • Orders placed on weekends or public holidays may be processed on the next business day.

  • Processing times may vary during sales, promotions, or peak shopping seasons.

4. Delivery Time

Estimated delivery time is 2–5 business days for most locations within Pakistan.

Delivery times are estimates only and may vary due to:

  • Courier delays

  • Public holidays

  • Weather conditions

  • Remote delivery areas

  • Unforeseen operational circumstances

Shafaf Beauty is not responsible for delays caused by courier companies or events beyond our reasonable control.

5. Shipping Charges

Shipping charges are calculated based on our current shipping policy and may change without prior notice.

  • Orders meeting the minimum value specified by Shafaf Beauty may qualify for free shipping.

  • Orders below the applicable free shipping threshold may incur standard delivery charges.

The applicable shipping charges will be displayed during checkout or communicated before order confirmation.

6. Advance Payment

To ensure secure order processing, certain orders may require a partial advance payment before dispatch.

The advance amount may vary depending on:

  • Order value

  • Delivery location

  • Order history

  • Store policy

Customers will be informed if an advance payment is required before the order is shipped.

7. Order Tracking

Once your order has been dispatched, tracking information will be shared when available, allowing you to monitor your shipment's progress.

8. Delivery Attempts

Please ensure that the shipping address and contact number provided at checkout are accurate.

If a delivery attempt is unsuccessful due to incorrect information, customer unavailability, or refusal to accept the parcel, additional shipping charges or order cancellation may apply.

9. Inspection Upon Delivery

Customers are encouraged to inspect their parcel immediately upon delivery.

If you notice any issue, such as:

  • Damaged packaging

  • Wrong product

  • Missing item

Please record a continuous unboxing video and contact us within 24 hours of receiving your order. This video is required to process any shipping-related claims.

10. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Shafaf Beauty is not responsible for delivery delays or failed deliveries resulting from incorrect or incomplete addresses or contact information provided by the customer.

11. Changes to This Policy

Shafaf Beauty reserves the right to modify this Shipping Policy at any time without prior notice.

Any updates will become effective immediately upon publication on our website.

12. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Shafaf Beauty

Website: www.shafafbeauty.com

Email: shafafbeauty@gmail.com

WhatsApp: +92 309 7600110

Thank you for choosing Shafaf Beauty. We appreciate your trust and are committed to delivering your orders with care.